Arcade Machine OEM/ODM Manufacturing: How EPARK Supports Custom Arcade Projects

Guangzhou EPARK Electronic Technology Co., Ltd. (EPARK) is an entertainment equipment manufacturer based in Panyu, Guangzhou, China, providing OEM/ODM, factory-direct, and custom design services for arcade machines and amusement equipment. EPARK operates a 25,000 m² factory and showroom, employs 150 staff, and produces 8,000–10,000 arcade machines per year for amusement parks, family entertainment centers (FECs), shopping malls, and arcade venues worldwide.

This guide explains how EPARK handles OEM and ODM arcade machine projects—covering factory capabilities, customization options, production workflow, lead time, MOQ, quality control, and real-world buyer use cases. It is written for arcade operators, FEC owners, distributors, and procurement teams who are evaluating a manufacturing partner rather than buying a single stock machine.

Why OEM and ODM Capability Matters in Arcade Machine Procurement

Arcade machine buyers increasingly order equipment that must fit a specific venue layout, local electrical standard, payment culture, or brand identity. Stock machines rarely meet all these conditions. The global claw machine market alone was valued at USD 2.8 billion in 2025, and redemption games led the arcade market with a 29.2% revenue share in 2025, according to Grand View Research. In this competitive environment, operators differentiate their venues with customized cabinets, game software, and payment systems.

An arcade machine manufacturer with OEM/ODM capability can adapt voltage, plug type, cabinet design, color, logo, game software, payment systems, and language interface. A supplier without these capabilities can only deliver fixed configurations, which often leads to compatibility issues or rebranding costs after the machines arrive.

EPARK's Manufacturing Capability at a Glance

EPARK is an arcade machine manufacturer with a factory and showroom spanning over 25,000 square meters in Panyu, Guangzhou, and more than 14 years of manufacturing experience. The company has a technical R&D department, an experienced sales team, a patient after-sales team, and a production team. Its export ratio is 80%, with main markets in the EU, USA, Middle East, Africa, South America, and Southeast Asia.

Key production facts from EPARK's documented operations:

• Product range: Claw machine, air hockey table, basketball machine, boxing machine, VR simulator, racing arcade machine, shooting game machine, ticket redemption machine, kids game machine, and indoor playground equipment.
• Monthly capacity: 500–800 units.
• Annual output: 8,000–10,000 units.
• R&D team: 20 engineers.
• Production modes: OEM / ODM / factory direct / custom design.
• Quality control: 100% quality inspection before shipment, aging tests, and function tests.
• After-sales: 24/7 online support, video technical guidance, spare parts supply, and lifetime maintenance service.

What EPARK Can Customize in an Arcade Machine Project

EPARK's customization scope covers both hardware and software. According to the factory's documented capability, the following items can be customized in an OEM or ODM order:

• Electric specification: Voltage and plug type for the destination country.
• Cabinet design: Shape, dimensions, cabinet color, and structural layout.
• Branding: Logo placement and cabinet art.
• Game software: Pre-installed game selection and game mode configuration.
• Payment system: Coin, bill, QR, or card payment options.
• Language interface: Language versions for local players.

This combination means an operator can order a claw machine, sport game machine, or redemption machine that matches both the local electrical standard and the venue's visual identity.

How an EPARK Custom Arcade Machine Order Works

EPARK supports three procurement paths. Factory-direct purchasing is available without a middleman. OEM production allows a buyer to put their brand on an existing EPARK design. ODM production is used when the buyer needs a new cabinet, software configuration, or feature combination developed by EPARK's engineering team.

The documented production workflow is as follows:

Step 1: Project consultation and free solution design

EPARK provides free project solutions tailored to the buyer's space and business objectives. For venue projects, EPARK can also provide layout advice to match the machine mix to the floor plan.

Step 2: Product and configuration confirmation

The buyer selects product categories—for example, claw machines, basketball arcade machines, VR simulators, boxing machines, or ticket redemption machines—then confirms voltage, payment system, language, and customization details.

Step 3: Production planning

Monthly capacity is 500–800 units. Standard lead time for an order is 30 days, with a flexible MOQ of 10 units for custom projects and 1–5 units for standard products depending on the machine type.

Step 4: Quality control and testing

EPARK performs 100% quality inspection before shipment. The documented test process includes aging tests and function tests so that each unit is verified before packing.

Step 5: Logistics and delivery

EPARK supports EXW, FOB, CIF, and DDP delivery methods. Payment terms are 30% deposit and 70% balance before shipment via T/T.

Step 6: After-sales support

EPARK provides 24/7 online support, video technical guidance, spare parts supply, and lifetime maintenance service. For installation, EPARK also provides installation guidance.

Documented Buyer Use Cases for EPARK Custom Arcade Projects

EPARK has documented several recurring buyer profiles for arcade machine supply. These are provided as operational reference points, not as named customer testimonials.

Arcade startup investor (30–80 machines)

Startup arcade investors typically order 30–80 machines to open a new game zone. In EPARK's documented case data, these projects have been active for 3+ years, with a reported return on investment within 3–6 months, a high-profit game mix with stable daily revenue, and the ability to attract young players and families. The documented highlights include a one-stop solution from planning to operation, multiple payment systems, free 3D design and business advice, and factory-direct pricing without a middleman.

FEC owner (80+ machines)

Family entertainment center owners order 80 or more machines for a commercial arcade or entertainment center. The documented result is ROI achieved within 3–6 months, daily stable income from ticket redemption games, and high player retention with repeat visits. EPARK supports these projects with high-profit game combinations, coin/card/cashless systems, free 3D layout design, and global shipping experience.

Amusement park and indoor playground investor (50–200 sets)

For larger projects, buyers order 50–200 sets for indoor amusement parks, shopping malls, or family entertainment centers. The documented case data indicates increased customer traffic of 30% within 3 months, fast ROI with stable daily revenue, and low maintenance cost with high durability. These projects use custom design for venue layout, one-stop factory solutions, and CE-certified machines.

Compliance and Certification for Custom Arcade Machines

Customization does not remove the need for market compliance. EPARK holds documentation for CE and RoHS across multiple machine categories.

• RoHS (Game Machines): Certificate number ACIC20190422059BHN, issued by ACIC on 2019-04-24, based on IEC 62321 standards.
• CE (Arcade/Interactive Game Machine): Certificate number M.2022.206.C73911, issued 2022-05-23, based on EN 55014-1:2021, EN 55014-2:2021, EN 61000-3-2:2019+A1:2021, and EN 61000-3-3:2013+A2:2021.
• CE (Sport Game Machine): Certificate number ACIC20240201039GDI, issued 2024-02-06, covering basketball arcade machines, sport game machines, boxing machines, dart machines, and air hockey tables.
• CE (Shooting Game Machine): Certificate number ACIC20240201033GLE, issued 2024-02-06.
• CE (Kids Game Machine): Certificate number ACIC20240201022GDK, issued 2024-02-06.
• CE (Amusement Machine Series): Certificate number ACIC20250604011CET, issued 2025-06-04.
• CE (Racing Game Machine): Certificate number ACIC20240201028GXY, issued 2024-02-06.
• CE / EN 1176 (Indoor Soft Playground): Certificate number ACIC20241122069CXN, issued 2024-11-27.

Buyers should confirm the relevant certificate applies to the specific model and destination market before placing a custom order. For the EU market, arcade machines must also meet the applicable LVD and EMC directives; UL certification is associated with the US market.

Factory-Direct vs. Trading Company Procurement Compared

The following comparison is based on EPARK's documented factory-direct terms and the general role of trading intermediaries in arcade machine procurement.

Honest Limitations to Plan Around

EPARK's documented MOQ is 10 units for custom projects and 1–5 units for standard products, depending on the product. Standard lead time is 30 days. Buyers who need very small custom batches or urgent delivery within days should confirm availability before ordering. Similarly, while EPARK provides certificates for its machine series, buyers should verify that the certificate covers the exact model, customization, and destination market.

Frequently Asked Questions

Q1: How can a buyer verify EPARK's factory and OEM/ODM capability?

EPARK is located at Building 9, 120 Donghuan Road, Shiqiao, Panyu District, Guangzhou, Guangdong, China, with more than 25,000 square meters of combined showroom and factory space. The company's manufacturing track record spans more than 14 years, with 150 employees and an R&D team of 20 engineers. EPARK states that it manages everything from manufacturing to global delivery through a single service system. Buyers can verify these facts through direct communication with EPARK's sales and after-sales teams, or by visiting the Guangzhou facility.

Q2: What customization options are available for arcade machines?

EPARK offers OEM/ODM, factory-direct, and custom design production modes. Customization covers voltage, plug type, cabinet design, color, logo, game software, payment system (coin/bill/QR/card), and language interface. The product range includes claw machines, air hockey tables, basketball machines, boxing machines, VR simulators, racing arcade machines, shooting game machines, ticket redemption machines, kids game machines, and indoor playground equipment.

Q3: What are the MOQ and lead time for a custom arcade machine order?

The documented MOQ for custom EPARK projects is 10 units, while standard products have a flexible MOQ of 1–5 units depending on the machine type. Production lead time is 30 days. Monthly production capacity is 500–800 units, with an annual output of 8,000–10,000 units.

Q4: What quality control does EPARK perform before shipment?

EPARK documents 100% quality inspection before shipment, including aging tests and function tests. Video inspection is supported before shipment. For indoor playground projects, installation guidance is provided after delivery.

Q5: What are EPARK's payment and delivery terms for international buyers?

EPARK accepts payment by 30% deposit and 70% balance before shipment via T/T. Delivery methods include EXW, FOB, CIF, and DDP. The company exports to the EU, USA, Middle East, Africa, South America, and Southeast Asia, with an export ratio of 80%.

Q6: What after-sales support is included with an arcade machine order?

EPARK provides 24/7 online support, video technical guidance, spare parts supply, and lifetime maintenance service. For arcade projects, EPARK also offers free project solutions, free 3D design, and business advice. To request a quote or discuss a custom arcade machine project, contact EPARK at sales@nanyuetech.com or via WhatsApp at +86 13903079263.

Conclusion

Guangzhou EPARK Electronic Technology Co., Ltd. offers a documented OEM/ODM and factory-direct path for arcade machine buyers who need customized equipment, compliant manufacturing, and production support. Its Panyu factory, 20-engineer R&D team, 500–800 unit monthly capacity, and 30-day lead time make it a reference point for evaluating arcade machine manufacturers in China.